Shipping & Returns
ONLINE RETURN POLICY
If you would like to return an online order, we will happily refund full-priced items within seven days of the date it was received. Items must be in the condition they were bought in. All returns will be processed within 48 hours of receiving the item.
If you receive an item that is damaged please contact us within 24 hours upon delivery. Please ship returns to the following address:
Hide & Seek
12047 Ventura Pl
Studio City, CA, 91604
We do not offer exchanges. If you would like to exchange an item please return the original items for a refund and then place a new order.
All sale and vintage items are FINAL SALE and we will not offer refunds or exchanges for these items.
Your order will be shipped within 5 business days of payment pending item availability.
Once the item has been picked up by the carrier we no longer assume the risk of loss and title for the merchandise. Hide & Seek is not responsible for lost or stolen packages. Please contact the carrier to find out your options.
We are happy to offer In-Store Pick Up. We will process your order within 3 business days and you will receive an email notification when your items is ready for pick up.
We currently do not offer International Shipping.
Please email us at firstname.lastname@example.org if you have any questions.